Effective Date: 20.09.2025
NeuroCheck Pro (“we”, “our”, “us”) is committed to protecting the privacy of users in the UK. This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our mobile application NeuroCheck Pro (“App”), you consent to the practices described in this policy.
 
1. Data Controller
The data controller responsible for your personal information is:
Neuro Check Pro
Email: dev.neurocheckpro@gmail.com
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
You can contact us regarding privacy questions or to exercise your rights.
 
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you, including:

• Full name, email address, phone number

• Date of birth, gender, and profile photo

• Account credentials and user type (patient, clinician, admin)
   

2.2 Health and Medical Data
As a healthcare-related app, we collect special category data under UK GDPR, including:

• Daily attendance, tasks, and work submissions

• Health assessments, reports, and clinician notes

• Uploaded images, documents, or videos related to healthcare
   

2.3 Device and Technical Data
We automatically collect:

• Device type, operating system, and app version

• IP address, device identifiers, and browser type

• Usage and analytics data (app interactions, crash reports)
   

2.4 Location Data
With your consent, we may collect GPS/location data to:

• Track attendance or task submissions

• Improve app services and user experience
   

 
3. Legal Basis for Processing (UK GDPR)
We process your data based on the following lawful grounds:

• Consent: You agree to share your personal and health information.

• Contract: Processing is necessary to provide our services.

• Legal Obligation: To comply with UK law or regulatory requirements.

• Legitimate Interests: For app security, fraud prevention, or service improvement.
   

For health-related data, your explicit consent is required under UK GDPR.
 
4. How We Use Your Information
We use your information to:

• Provide, maintain, and improve the App and services

• Schedule and manage appointments or tasks

• Monitor attendance, work submissions, and performance

• Send notifications, reminders, and updates

• Respond to inquiries and provide support

• Comply with legal obligations

• Analyze usage trends for service optimization
   

 
5. How We Share Your Information
We may share your information:

• With Healthcare Professionals: To facilitate appointments, consultations, or treatments

• Service Providers: For hosting, analytics, and technical support

• Legal Authorities: When required by law or court order

• Business Transfers: In case of a merger, acquisition, or sale
   

We do not sell or rent your personal data to third parties.
 
6. International Transfers
Your data may be transferred outside the UK. We ensure that transfers comply with UK GDPR via:

• Standard contractual clauses approved by the UK government

• Adequate data protection measures
   

 
7. Data Retention
We keep your personal and health data only as long as necessary to provide services or comply with legal obligations.
Upon request, we will delete your personal data unless retention is required for:

• Legal compliance

• Dispute resolution

• Fraud prevention
   

 
8. Your Rights under UK GDPR
You have the following rights:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Request deletion of your data (right to be forgotten)

• Restriction: Limit processing of your data

• Objection: Object to processing for marketing or legitimate interests

• Data Portability: Receive your data in a portable format

• Withdraw Consent: At any time for processing based on consent
   

To exercise these rights, contact us at [insert email].
 
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction, including encryption and secure servers.
However, no system is completely secure, and you acknowledge the inherent risks of electronic data transmission.
 
10. Children’s Privacy
The App is not intended for users under 13. We do not knowingly collect data from children.
If we discover that we have collected data from a child, it will be deleted immediately.
 
11. Third-Party Services
Our App may integrate with third-party services, including:

• Cloud hosting providers

• Analytics and push notification services
   

These third parties may process data according to their own privacy policies. We are not responsible for their practices.
 
12. Changes to This Policy
We may update this policy. Changes will be notified via the App or email.
Please check this page regularly. Continued use of the App indicates acceptance of the updated policy.
 
13. Contact Information
For privacy-related inquiries, data access requests, or complaints:
Email: dev.neurocheckpro@gmail.com
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Phone: +44 7451 248601 

14. Account Deletion
You have the right to delete your account and all associated personal data.
You can request account deletion directly within the app by going to Settings → Delete Account, or by emailing us at dev.neurocheckpro@gmail.com with the subject line “Delete My Account”.
Once your request is verified, your account and related personal information will be permanently deleted from our servers within 30 days, unless we are legally required to retain certain records (e.g., medical or regulatory obligations).
After deletion, you will no longer be able to recover your account or associated data.